by QC Admin | May 4, 2021 | News
A Quick Guide to Contact Centre Reporting With thousands of calls coming in and going out of a contact centre, determining how your agents are performing can be complex and challenging. Managing a contact centre has never been easy, and the constantly changing...
by QC Admin | Mar 30, 2021 | News
A Cloud-based Contact Centre Software to Assist Your Customers and Agents Alike Quality Connect’s Maestro platform is a contact centre suite that helps you manage Omni-Channel interactions with your customers. Whether these interactions are inbound or outbound,...
by QC Admin | Mar 30, 2021 | News
Quality Connect is a South African-based digital technology provider specialising in contact centre, telecommunications, and customer engagement solutions. Our solutions support over 9000 seats across nine countries. Introducing the Maestro Contact Centre In this...
Recent Comments